Tag Archives: reality

I have always argued that theories are what we want the world to be, think it would be, or not want it to be, constructing an umbrella for the happenings and societal flow. The reality begins where we state facts … Continue reading

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5 real issues in Customer Service

Customer service is one of the most discussed and researched issues these days. I have read plenty articles on the topic, most of them giving tips to retailers, to managers, to assistants… but none of them was rightfully applicable in … Continue reading

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